Bright House broadband
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Useful Information

Pay Weekly


Here at Weekly Broadband, we appreciate that some people prefer to pay as they go with their services.

Benefits of Pay Weekly


Manageable weekly payments

Split the cost of monthly recurring payments into manageable weekly slices.

Smaller payments

Pay weekly could be the ideal option if you’re paid on a weekly basis. It takes the stress out of putting money aside each week to fulfill a much larger monthly payment.

No deposit

We understand that not everyone can afford a sizeable deposit – so we don’t ask for one. Just make your first weekly payment and we’ll arrange for delivery of your router and the set-up of your broadband service which should be live around your second to third payment.

SagePay: Never Miss a Payment

With Sage Pay, we’ll automatically request payment from your bank each week. Your bank won’t charge you any set-up fees and you can cancel at any time. (Minimum 30 term applies)

Enhanced Care

Enhanced Care is really very simple. Should you have a service challenge, our normal working hours of 8.30am - 5.30pm Monday-Friday and Saturday & Bank Holidays 9.00am – 1.00pm are extended to 24/7/365 days per year. Now we cannot always resolve every challenge out of hours, but we can provide a fault diagnostic service and investigate the router. If the challenge goes beyond this, we would need to raise this with the network provider during our normal opening hours.

UK Based Customer Support

UK based Customer Support, all under one roof, and supported by an easy to understand website.

Apply for a pay weekly contract


Our weekly payment option is not a credit agreement, just a simple weekly rental contract that can be applied for through our website at www.weeklybroadband.co.uk

FAQs


Apply for a Pay Weekly contact
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Regardless of your chosen payment frequency, you’ll pay the same amount throughout your rental agreement.

What happens if I change my mind?
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If you change your mind about our service, you can simply return the router. Your weekly payments will cease as soon as we receive our router, in its original packaging and in a satisfactory condition. If the outer box or the router itself is damaged, a charge of £15.00 will be incurred.
Please return the router to:

Weekly Broadband
Global House
60b Queen Street
Horsham
West Sussex
RH13 5AD

Please note that the return of the router will be at your expense.

Can I upgrade to the latest service?
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At Weekly Broadband, we offer the option to upgrade your services at any time you wish, subject to the services being available to your property.

What happens if a payment is late, missed or returned?
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Please contact us immediately if you suspect you may not be able to make a future weekly payment. Where possible, we’ll try to work with you to resolve the situation. Where we’re unable to help, we’ll put you in contact with free independent advice from a range of organisations including: